In any job where we’re paid to interact with other human beings, becoming jaded is an occupational hazard.
Sheer repetition clouds our emotional vision, causing us to treat clients/customers with weary disdain and issue bureaucratic boilerplate answers to every question.
We’ve got to recognize this and fight against it daily. A friend of mine, a public school teacher, put it this way.
“It may be my 15th year teaching fourth grade, but it’s these kids’ first time in 4th grade. They deserve the same experience my first class got 15 years ago.”
How true. Every single person we interact with deserves our best work.